Telecom Refund Audit


Looking for a refunds only solution that will recover historical billing errors? Look no further, our refunds and recovery audit solution is next gen, best in class & risk free.

Refund audits are completed in 2 phases:

Phase 1: To identify all the quick refund & recovery. This way, initial refunds start appearing within 1-2 billing cycles of the start of the audit.

Phase 2: To carry out detailed analysis of all the bills to identify in-depth billing errors identifying all billing errors.

Our audit specialists are able to create an USOC (Universal Service Ordering Code) level inventory, deciphering invoices, extracting CSRs (Customer Service Records), compiling line by line, circuit by circuit inventory with detailed addresses for all nodes or points of termination & origin.

No Service Provider Changes

Usually service provider changes are less cost effective and lead to increased one-time expenses and service outages due to service migration and equipment costs.


Contractually we guarantee get no commissions from service providers or encourage provider migration. We work with your existing providers to get you on best rates available in the industry

ROI Guaranteed

Spend Cubes will only invoice you upon activated savings and delivered refunds. We contractually also guarantee if our savings fall off due to changes in the middle of our term, we stop billing.

No Penalty

You always have the option to leave us at any time, without penalty

60 Days or Less

Initial Results delivered in 60 days or less

Using inventory, contracts, our understanding of the functioning of telecommunication services we are able to identify billing errors like:

  • Non-Compliances Research
    • Contract Non-Compliance identification
    • Regulatory & Tax Non Compliance
  • Over-Charges Investigation
    • Pricing Errors
    • Discount Errors
    • Tariff Violations
    • Obsolete Services identification
    • Historical Incorrect Orders
  • Fraudulent Charges
    • Identification of fraudulent charges on bills like ghost calls, slamming, cramming.
  • Closed Location Identification
  • Un-Claimed Refunds
  • Tax, Surcharge & Regulatory Refunds
  • Implementation of Recommendations
    • Get refunds and recovery from service providers on overbilling
    • Check billing ensuring correct implementation of refunds

Get a Free Consultation

As a leading Telecom Expense Management company, Spend Cubes believes in a “Partnership Approach” with its clients who are some of the world’s best brands. Through our global delivery network and a comprehensive outsourcing service offerings, we deliver business value to our clients by combining operational excellence and deep domain – industry and functional – knowledge.

We bring our deep industry knowledge combined with in-house tools to ensure Quality & timely delivery of our solutions.

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Feel free to get in touch with us for any query and support.


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707 48th St. San Diego,

CA 92102, USA

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11/437, Lalita Park, Laxmi Nagar,

Delhi- 110092